A British holidaymaker who was almost left paralysed in an accident at a waterpark in Sharm El Sheikh, Egypt is taking legal action against tour operator TUI.

Tracy Turner, 51, was using a wave machine called the Flowrider at a waterpark attached to the 4-star Coral Sea Aqua Club Hotel when she was thrown around “like a rag doll in a tumble dryer”.

She said she had “no control” while using the slide and following the incident, her son reported it to the lifeguard, who said it would be logged in an accident book. However, Ms Turner has not been given a copy or seen an accident report.
Ms Turner sustained crushed vertebrae in the incident and as a result, she now has to take painkillers and undergo regular injections in her spine. Furthermore, she has experienced depression and is unable to go out as much as she used to.
She also requires help performing everyday tasks and has put on weight due to no longer being able to go to the gym.

Ms Turner is therefore taking legal action against TUI, which she said has not apologised for the incident.

Claire Rabbetts, Holiday Claims Lawyer at Simpson Millar, has taken on her case and described Ms Turner’s injuries as “very nasty”.

“She has had a very rough time since the accident,” Ms Rabbetts commented.

“This accident demonstrates how dangerous certain water attractions can be without attentive lifeguards and health and safety measures. Whilst water parks are fun attractions, if safety procedures are lacking they can become dangerous and cause devastating injuries.”

Ms Turner was only a few hours into her holiday in Egypt, accompanied by one of her twin sons, her sister and her niece, when the accident occurred.

“I was lucky not to be in a wheelchair but the next person might not be,” Ms Turner said. “My life has changed forever and has been ruined from a simple water ride.”

She added that TUI are “happy to take your money, but if anything happens then they are not bothered.”