The tour operator, Thomas Cook, has admitted improper performance of the contract following complaints about hygiene standards and illness at the Baron Palms Hotel in Egypt in April and May 2012.
Our clients suffered infective gastroenteritis caused by ingesting harmful bacteria from swimming in the hotel’s pool, and/or as a consequence of the consumption of contaminated food or water provided by the Hotel Baron Palms.
Holidaymakers who travelled with the tour operator, Thomas Cook are invited to contact Simpson Millar’s Holiday Claims team today if they have a similar complaint, and have evidence to support the fact that they were ill, i.e. illness reports, Thomas Cook complaints form, or medical treatment records.
Thomas Cook’s customers who experience illness at the Baron Palms Hotel can expect to recover compensation if they instruct Simpson Millar’s Travel Team! Click here for details about our no win no funding arrangements and insurance.
Our clients complaints to Thomas Cook included concerns about the cleanliness and chlorination of the swimming pool, dirty and badly scratched glasses, cooked food which was barely lukewarm, and birds in the restaurants.
Simpson Millar LLP has handled illness claims for guests staying at the Baron Palms in the past so don’t hesitate and call us today.
Get in Touch
If you need legal advice in relation to a Slip or Fall on Holiday or Sickness whilst Abroad then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On-Holiday-Claims website for further information.